Using Basecamp’s To Do feature

We use a web-based project management system called Basecamp which you can used to communicate with us. It allows you to send messages which are logged chronologically for your records. It also lets you assign tasks to us in the form of To-Do lists. This helps us keep track of outstanding tasks more efficiently. This […] Continue Reading

Q: Where can I find royalty-free images?

There are many sites offering free and royalty-free images. A web search for ‘royalty free images’ should bring up quite a few high quality sites. We’ve had good feedback about images from the following: http://www.istockphoto.com/ http://www.sxc.hu/ http://www.gettyimages.co.uk/ http://en.fotolia.com/ http://www.shutterstock.com/ Continue Reading

Q: Is there a standard list of things to test on my site?

There really isn’t a standard list because each site tends to have slightly different features. Generally, though, there are three main areas that should be tested: (A) Technical (do the features work correctly?) (B) Usability (is the site easy to use?) (C) Accessibility (can visitors access the site’s content without too much trouble?) Here’s a […] Continue Reading

Q: Do you have sample terms and conditions we can use?

Generally, my clients tend use template-based terms and conditions when starting up. (They tend to take on paid legal advice later on, for example, after their venture has stabilized.) Usually they ask about: Website usage terms Privacy policy (especially when they’re collecting data through online forms) For those who are UK-based, I point them towards […] Continue Reading

Creating emergency-resilient electronic file backups

Most computer users know about the importance of backups as it’s all too common to have years worth of information and memories wiped out by a computer crash. Generally though, the average backup strategy involves copying files into some sort of device in your home or office. This may be of little use if the […] Continue Reading

Q: Can I use an email program such Outlook to send bulk mail?

Quite a few clients have asked if they can run an email marketing campaign through our servers using an email program like Microsoft Outlook.¬†The main thing to note is that email accounts provided by our hosting company, Rackspace, are not really to be used for sending out bulk emails.¬†Although it is technically possible this method […] Continue Reading

Email Setup Instructions for Apple Mail

Your Settings If you are hosting your email with our preferred hosting company, Rackspace Cloud, the settings for your email server are as follows. Incoming server: secure.emailsrvr.com Outgoing server: secure.emailsrvr.com Username: Your full email address Password: This will be sent to you separately Setting up a new account in Apple Mail Open Apple Mail and […] Continue Reading

Q: What do I need to set up a website?

Getting a website set up can be quite easy but at a minimum, there are three things you’ll need: 1. The domain name This is makes up the website address and requires registration and yearly renewals. It’s like the online equivalent of registering your company. For a web hyperlink, the domain is to the right […] Continue Reading