Privacy Policy

This privacy policy sets out how Another Cup Of Coffee Limited ("ACC", "We", "Us" or "Our") uses and protects any information that you give ACC when you use this website.

ACC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ACC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2007.

1. What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

2. What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

4. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more help on how to disable your cookies or delete them visit www.aboutcookies.org

The table below describes the cookies we set.

CookieTypeDurationDescription
viewed_cookie_policyPersistentOne year from set/updateStores your acceptance of our cookie policy so that the notification bar no longer displays.
X-Mapping-ihnbadbnSessionEnd of browser sessionUsed by our web hosting company to manage the load on their servers.
__utmaPersistentTwo years from set/update. Used to distinguish users and sessions.Set by Google Analytics when their code executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmbPersistent30 mins from set/updateSet by Google Analytics to determine new sessions/visits. The cookie is updated every time data is sent to Google Analytics.
__utmcSessionEnd of browser sessionSet by Google Analytics to determine whether a visitor user is in a new session/visit.
__utmzPersistentSix months from set/updateSet by Google Analytics to store the traffic source or campaign that explains how a visitor reached our site. It is updated every time data is sent to Google Analytics.

Google provides a Browser Add-on that enables you to opt out of all Google analytics: Google Analytics opt out

5. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

6. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or contacting us online
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

7. DPA registration number

According to the Data Protection Act 1998, we are exempt from ICO Notification. We therefore don’t have a DPA registration number.