Website as a Service
Your online presence without the complexity.
You want to focus on your mission, not on managing developers, hosting providers, unpredictable bills, and hidden costs. Our Website-as-a-Service gives you everything you need for one fixed monthly fee.
Foundation
Best for small charities and start-ups
£299
GBP per month,
minimum one year
Everything you need to start
Impact
For complex business needs
£2,649
GBP per month,
no upfront costs
Enhanced support and features
Mission-Critical
On-call expert with custom retainer packages
Quote
Custom support with
bespoke pricing available
Priority support and custom features
Trusted for over 15 years
Andrea Cutler of The Trust Partnership, client since 2008
"Anthony has been our website support for over 15 years. We have always found him super-responsive and very helpful, especially with historical information and guidance that has been lost as colleagues have moved on leaving gaps in knowledge within the business. I would recommend Anthony for his calm, speedy and 'nothing's too much trouble' attitude."
Sue Wright, client since 2007
"I love Another Cup of Coffee because: They explain things simply, patiently and without jargon; They provide a complete service and make sure everything (including purchased software) works well together; They help me whenever I have problems visualising what I want, or using, or understanding any aspect of the site—they even filmed a video for me when I found that was beyond my capabilities; They are very flexible and sensible about charges (even when I change my mind about what I want); They are very practical—giving clear advice of the best approach to take; They are quick and efficient. I consider myself very lucky to have found them!"
Charles Platkin, client since 2015
"Amazing to work with and one of the best. Always available, always a great attitude, and always has a great fix for any problems. Also an incredible website developer."
Why choose Website-as-a-Service?
You want a website that works, so you can get on with your work. With our WaaS model, you get a digital partner who understands your needs. We remove complexity, risk, and uncertainty. You stay focused on making a difference.
Predictable budgeting
You always know what you'll pay. No surprise bills, no hidden costs, no unpredictable expenses. Budget with confidence and focus your resources on your mission.
One point of contact
No more chasing different suppliers for hosting, design, or support. We handle everything, so you have one trusted partner for all your website needs.
Mission-focused support
Spend your time where it matters. We understand the unique challenges facing charities and social enterprises, and we're here to help you succeed.
Sector experience
We've supported charities and social enterprises for over 15 years. We know your sector, understand your constraints, and deliver solutions that work.
Compare plans
Pick the plan that fits your needs. No hidden fees.
| Foundation | Impact | Mission-Critical | ||
|---|---|---|---|---|
| Monthly fee (GBP) | £299 | £2,649 | Get Quote | |
| Email mailboxes included | 3 | Unlimited | Unlimited | |
| Support channel | ||||
| Website platform | Your choice | |||
| Design template | Premium theme | Custom | Custom | |
| Domain registration | ||||
| Managed UK hosting | ||||
| Domain and SSL certificates | ||||
| Security monitoring and updates | ||||
| Annual website refresh (optional) | ||||
| Custom development and integrations | ||||
| Enhanced monitoring and reporting | ||||
| Crisis response | ||||
| Priority support |
Frequently asked questions
How is Website-as-a-Service different?
You pay one fixed monthly fee. We handle everything—design, hosting, support, and annual refreshes. No big upfront costs. No unpredictable bills. No chasing suppliers.
What's included in the annual website refresh?
Each year, we review your site's design, content, and features. We update your site so it stays modern, accessible, and aligned with your goals.
Do you comply with GDPR?
Yes, we comply with the European Union's General Data Protection Regulation (GDPR).
Under the GDPR, I'm classed as a data processor since our work involves obtaining, storing and processing databases which may contain personal information. As a small firm, the regulations are far more lenient for us. Nevertheless, in order to meet our clients' own GDPR-compliance, we have put in place the following measures:
- Our privacy policy has been updated for GDPR compliance.
- For each project, we only request the minimum amount of migration data to complete the project requirements.
- We delete migration databases and backups within 90 days after a project close-down. This length of time is necessary and reasonable as completed projects can sometimes restart with new requirements.
- We only work with third-party contractors or agencies who have been approved by our clients. When working with third-parties, we only transfer migration data to the contractor or agency after obtaining explicit permission from our client.
- We only use services that are PCI, DPA and GDPR compliant.
- We record migration database transfers to service providers in countries outside the European Economic Area (EEA).
- Full-disk encryption; encrypted communications and file transfers; and two factor authentication are enabled whenever possible to help prevent data breaches.
- In order to help detect if we've been breached, 'bugs' and 'honeypots' are implanted within our systems.
- If a data breach occurs that poses a risk to people's rights and freedoms, the project sponsor will be informed as soon as the breach is discovered.
Can you integrate with our fundraising or CRM platforms?
Yes. We have experience with integrating tools and platforms used by charities and businesses.
How do you handle the transition for existing clients?
We review your current site, confirm your needs, and manage the migration. You don't need to handle any technical details. We keep you updated at every step.
What support channels do you offer?
Depending on your plan, you get support by email, phone, or instant messaging. Higher tiers include priority support and regular meetings.
Are there hidden costs or overage fees?
No. Your monthly fee covers all standard services. If you need extra storage or custom features, we agree the cost with you first.